Today I received this question on my Tumblr page. Every so often I'll get a question like this, or an email looking for advice and I'm always happy to help. As you probably can tell by now, I'm pretty passionate about fighting for better treatment and support for freelancers - so I wanted to share my experience of having an illustration agent, and my time without one, with you all. I haven't spoken about this much before, I'm never one to purposefully 'name and shame', but I thought here it was important to give an honest and accurate account of my experience. There are good and bad sides of every agency, and every choice we make as freelancers - but we will all eventually find a path that fits.
This was my response to the question, in full -